Skip to main navigation Skip to main content

Start a project.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
What you want to know.

What happens in user testing?


User testing is an important part of creating a website that’s user friendly and vital for UX design to meet user goals.

There are various forms of user testing depending on where you are in the process. This  can involve:

  • testing initial ideas with paper prototypes
  • engaging users to test the navigation structure with a tree test
  • testing prototypes through face to face or remote tests
  • testing a finished product

Participants need to be recruited for testing either through internal lists or through a recruitment service and offered incentives for participating. Tests can be performed remotely over video call, face to face or without a facilitator present (automated, unmoderated testing).

Ideally user testing happens throughout the process of building a website to ensure the best experience for your user.

Being able to partner in conversations ranging from design and development to user journeys and user experience resulted in a project that helped ensure the right people across multiple teams were working in an inclusive, and collaborative way.

Jason Manager Digital Experience and Design

Who we’ve helped with UX & UI.

Explore some of our work at Zeroseven. We’ve helped businesses across a range of industries to solve complex problems, streamline their digital presence, and optimise their systems and processes.

Explore our case studies