A smarter site for a healthier future with Mater

What can your organisation do to create a more streamlined digital presence? We tackled this exact challenge with the Mater Group on their recent project.

Mater engaged Zeroseven to lead a strategic website rebuild that modernised its digital presence while consuming four separate satellite websites into a centralised corporate hub. The project involved upgrading to the latest version of Kentico, creating a more streamlined, accessible, and scalable platform designed to serve the broad spectrum of Mater’s stakeholders.

The platform’s intuitive content management system empowers internal teams to efficiently manage and update content with ease, thanks to custom widgets, forms, and workflows. This autonomy significantly reduces reliance on technical resources and streamlines day-to-day operations.

The redesign process began with in-depth research and close collaboration across multiple teams at Mater. This discovery phase surfaced valuable insights into user expectations, organisational priorities, and technical requirements, which became the foundation for every design decision moving forward.

To bring the vision to life, we facilitated a series of co-design workshops with Mater stakeholders, creating a shared space for ideas, feedback, and alignment. These collaborative sessions helped us define key priorities and evolve a user-focused sitemap through several rounds of iteration. From there, we developed a comprehensive specification that mapped out detailed user journeys and technical considerations, laying a clear path for implementation. 

The redesigned site caters not only to internal users and partners, but also to the wider public, reaching people who visit Mater online to access information about hospitals, find specialists, explore services, or engage with community programs. Prioritising user experience and accessibility, the new platform is fully WCAG-compliant, significantly faster, and hosted on Microsoft Azure to ensure enterprise-grade performance and security. 

The Mater website faced significant challenges, beginning with an outdated design and information architecture that no longer aligned with the organisation’s evolving brand and digital goals. Upgrading required a full rebuild, which included redefining the architecture, interface, and user experience to meet modern standards. 

Achieving WCAG compliance introduced technical complexities, from ensuring keyboard navigation to implementing screen reader support and high-contrast modes. The volume and complexity of content also demanded advanced customisation, including smart search and custom tables to enhance usability.

Migrating content safely, aligning stakeholder priorities, and delivering within tight timeframes added further pressure. Finally, the move to a serverless Azure environment required rigorous implementation and testing to ensure security, scalability, and performance throughout. The result is a platform that not only meets today’s standards but is also capable of evolving alongside Mater's future digital ambitions.