The ‘User Experience‘ is how a user perceives not only a website but your overall organisation. At Zeroseven we want your users to have the best experience that they can and this can be achieved through consultation with real users through different stages of a project.

Conducting user research is an important part of creating a great user experience and we do this by utilising a range of methods, learning from the results and incorporating this into the site build. From simple and quick user insights or website reviews to extended testing of full website prototypes, we can provide you with the tools needed to make the experience great for all your users.

Reporting and analysis

For all user research that is conducted we provide detailed reports of results and recommendations. 

Reports give real statistics about user behaviour which enable open discussion between teams and help make decisions about IA, functionality or layout improvements.

We use the research gathered to shape the site structure or move forward to the next phase of research, enabling us to make decision based on statistics rather than personal preference. In this way the users views are taken into account and the project become truly user centred.

Recent UX work

First Five Years

Creating a user centred experience, through solid research was vitally important for this website for an online portal for parents of children 0-5 years.

• UX research was conducted during all phases of the project including:
• Initial user surveys
• Card sorting and tree testing to determine the IA
• First click analysis to confirm layout
• User journey testing to confirm overall usability

firstfiveyears.org.au