Website support

Your website is a living, breathing online representation of your business. It is important to keep your content up to date to keep visitors interested, highlight new services or products and ensure your website is functioning as expected. Most importantly, Google values websites that are updated regularly over websites that remain the same as the day they were launched. At Zeroseven we recommend that our clients implement a Content Management System (CMS) to facilitate and encourage content changes.

Outside of managing your content, it is also important to make sure your website has an accurate look and feel to match the current branding guide of your company. Our team is more than happy to provide feedback and suggestions over the course of your website's life on how the aesthetics can be improved.

You may also find through measuring your site's analytics that you may benefit from additional forms, landing pages or new content sections. There are two options after your site is built to make design and structure changes, you may choose to have the work quoted for or take advantage of our support plan program.


WHAT IS A WEBSITE SUPPORT PLAN?
Typically, as with other professional services, any work we do on your website will be billed in time intervals at Zeroseven standard rates. A support plan allows you to pre-purchase our time to provide general support and maintenance for your website at a discounted rate.


HOW DOES A SUPPORT PLAN WORK?
We are able to offer discounted support plan rates as time is saved not having to quote for every small task that may be required on a website.  A time estimate can be given for work but the actual time it takes is billed - this can go under or over any estimate but the advantage to you is that the work is provided at a greatly discounted rate.


WHAT HAPPENS IF I USE ALL MY HOURS IN A MONTH?
If all support plan hours are used in a month, any additional hours will be charged at our standard hourly rates. If you find yourself going over your hours every month, it would be beneficial to upgrade to a higher plan.

You can use your support plan for a range of services including:

  • Phone support and advice
  • Hosting and email support
  • Website modifications like design, layout and functionality
  • Ad-hoc content updates
  • Adding new functionality
  • Newsletter setup and send outs
  • Security fixes & third party software updates
  • Modifications to improve SEO
  • Creation of digital marketing material
  • Browser update issues

 Other features include:

  • Priority service
  • Client login area to track tasks and plan usage
  • Remote website backup options
 
 
 
 

GET IN TOUCH

Zeroseven
2/75 Hope St
South Brisbane, QLD 4101

CALL US

07 3844 0001
 

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Who we are

Who we are

We're a passionate bunch of internet professionals with a complementary set of skills that go together on any one website project. Our team of client consultants, designers, developers and project managers nurture your project from start to finish.

A website is the calling card of an organisation and utilising quality website design and development will boost the effectiveness of the site. We can build you a website or online project that will appeal to your target audience and promote your brand, enhanced with appropriate technology to create a rewarding user experience on every platform.

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