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Q-COMP is an independent authority overseeing the workers' compensation scheme in Queensland. Q-COMP works with scheme partners such as insurers, government and other stakeholders to balance the needs of workers and employers to ensure a fair and efficient scheme for all. Having a range of stakeholders, all communication (including digital) needs to appeal to a range of user groups and therefore has to have a high emphasis on usability and clarity of information.

 

Following an extensive analysis of Q-COMP's online requirements, a new website was created for the organisation, integrated with a CMS system that is simple to use by key staff.

 

Outcomes

The site caters for a range of users, from Workers to Medical Professionals and so information for each user needed to be easy to find - this was achieved via an 'I am a …' function whereby the most relevant information was at the user's fingertips, including FAQs, Tools and general Information for each user group. This fucntionality was positioned in the site header exsuring is is easy to find at all times.

 

The site features extensive professional articles, publications databases as well as integration with Twitter and Facebook.

 

Another feature is the CEO Blog, which contains workers compensation news, hot topics and new initiatives in the industry. Q-COMPs CEO will be adding to the blog over time, which will build up an informative collection of articles and commentary on the industry.

 

The re-development of the digital look and feel aids Q-COMP in projecting a modern, up-to-date and professional image of their organisation.

 

As part of the digital solution provided to Q-COMP, Zeroseven is also working with the organisation to roll out the Intranet, campaign specific microsites and other digital projects.

 

Services

Strategy & planning

Web design & development

Social media integration

Microsites

Intranet
Ongoing support

 

Features

CMS updateable homepage flash panel

Newsletter management and creation

Social Media Integration - Twitter & Facebook

Integration to YouTube videos

Site search

CEO Blog

 

Technology

Umbraco website content management system (CMS), Microsoft.Net, SQL Server, HTML, CSS, JavaScript, Flash, XML